Enterprise

Built for regulated science at scale

Compliance controls, flexible deployment, and dedicated support for teams that need to meet regulatory requirements without slowing down research.

SOC 2ISO 27001:2022HIPAA BAAGDPR21 CFR Part 11

Certifications in progress

SSO / SAML + SCIM
99% Uptime SLA
Dedicated CSM
BYOC Deployment
Key Differentiators

What sets Enterprise apart

Built for organizations with compliance, security, and deployment requirements beyond the Biotech plan.

BYOC Deployment

Run Cortex and Synapse inside your own cloud environment. Data never leaves your VPC.

SSO / SAML + SCIM

Integrate with your identity provider. Automated provisioning keeps access in sync.

HIPAA BAA + 21 CFR Part 11

Building compliance controls for regulated life-science environments. Enterprise customers will be able to sign a BAA and receive qualification documentation.

Dedicated CSM

A named customer success manager for onboarding, training, and ongoing support.

99% Uptime SLA

Contractual availability guarantee with service credits and incident response commitments.

Custom Retention & Audit Logs

Configurable data retention policies and complete audit trail of every action.

Platform Capabilities

Everything IT and compliance teams typically ask about

Identity & Access

SSO / SAML / OIDC + SCIM provisioning

Integrate with your existing identity provider: Okta, Azure AD, Google Workspace. Automated user provisioning and deprovisioning via SCIM keeps access in sync with your directory. Enforce MFA and session policies from your IdP.

Role-based access controls + audit logging

Granular permissions for who can view, run, or share analyses. Complete audit trail of every action for compliance and internal review. Configurable retention policies for audit data.

Billing & Team Management

Centralized billing + PO support

Manage all usage from a single invoice. Purchase order support for procurement workflows. Volume-based pricing with transparent cost breakdowns and usage reporting.

Dedicated account management

A named account manager and priority support channel. Onboarding assistance and ongoing guidance tailored to your workflows. Quarterly business reviews and roadmap input.

Infrastructure & Integration

Deployment options (BYOS / BYOC)

Bring your own storage (S3 / Azure Blob) or run Cortex and Synapse inside your own cloud. Deployment options include hosted and hybrid configurations depending on your requirements.

Custom integrations + onboarding

Tailored onboarding for your team's data and workflows. Custom integration support for LIMS, ELN, and existing bioinformatics pipelines. Dedicated engineering support during setup.

Security & Data Handling

Know where your data is, who can access it, and how every result was produced

Data handling

You choose how your data is stored. Bring your own storage (BYOS) using S3 or Azure Blob to keep data entirely within your infrastructure. Alternatively, use Inflexa's hosted storage with organization-level data isolation.

Encryption

All data is encrypted at rest and in transit. Specific encryption algorithms and key management details are available upon request. Hosted storage uses server-side encryption with regular key rotation.

Access control

Each organization's data is strictly isolated. Role-based access controls determine who can view, run, or share analyses. SSO integration ensures access stays synchronized with your identity provider.

Provenance and traceability

Every result traces back to the input data, code version, and analytical method. Checksums on all artifacts enable independent verification. Audit logs record every action taken.

Exportability

You can export all results, code, and provenance metadata at any time. No lock-in. Your data and outputs are always accessible in standard, open formats.

Compliance

We are pursuing SOC 2 Type II, ISO 27001:2022, and GDPR compliance platform-wide. Enterprise will add HIPAA BAA and 21 CFR Part 11. See our security page for current status.

FAQ

Common questions about Enterprise

Ready to discuss your requirements?

We can walk you through the security setup, compliance controls, and deployment options.